Shipping policy

Effective Date: 25-05-2025

At Prabal Store, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how and when your products will be delivered.

1. Shipping Locations

We currently ship across India.
International shipping is not available at this time.

2. Processing Time

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Time & Delivery

Standard Delivery: 3–7 business days (depending on your location).
Delivery times may vary due to factors beyond our control (e.g., weather, courier delays).

4. Shipping Charges

Free shipping on all orders above ₹800.
A flat shipping fee of ₹80 is charged for orders below ₹400.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
You can also track your order on your account dashboard.

6. Delays or Issues

In case of a delay in shipment, we will inform you via email or SMS.
If you do not receive your order within 10 days, please contact our support team.

7. Damaged or Lost Packages

If your package arrives damaged, please take a photo and contact us within 24 hours.
In case of a lost shipment, we will assist you with a replacement or refund after courier investigation.